Give the prompt the facts it needs
Make the audience, evidence and constraints part of the instruction from the beginning.
Follow a real policy into the instruction
Internal test example. This trace uses Prompeteer’s current public Memory entitlement text, shared with its pricing content. The example is assembled and checked locally with no model calls. It demonstrates source preservation; it is not a transcript of a generated customer answer.
Source: Current Free Memory policy, content reviewed 10 September 2026. Memory preview is available on Free. New document uploads and Ask Memory require Pro or Enterprise; existing sources remain subject to account permissions and retention controls.
- Source
Current Free Memory policy, with its public pricing reference.
- Instruction
The exact policy quotation travels with the customer question.
- Review
The test checks that the quotation and its qualifications survive.
| Trace item | Recorded value |
|---|---|
| Source | https://prompeteer.ai/pricing.md |
| Question | Can a Free account upload a new document and ask Memory about it? |
| Preserved distinctions | Preview; existing authorized sources; new uploads; Ask Memory. |
| Verification | Exact policy quotation remains in the instruction. No unsupported entitlement is introduced. |
Answer the customer question using only the current policy below. Preserve the distinction between preview, existing authorized sources, new uploads and Ask Memory. Quote the supporting policy. If a part is not covered, identify the missing information. Customer question: Can a Free account upload a new document and ask Memory about it? Policy source: https://prompeteer.ai/pricing.md Policy quotation: Memory preview is available on Free. New document uploads and Ask Memory require Pro or Enterprise; existing sources remain subject to account permissions and retention controls.
A real answer still needs review against this source. Providing correct context does not guarantee that a model will follow it.
Source: Current Free Memory policy
Different context has a different job
A product sheet establishes facts. A voice example demonstrates style. A policy sets a boundary. Label these roles so an appealing example cannot silently become a factual promise.
| Context | What it should control |
|---|---|
| Approved facts | Claims the answer is allowed to make |
| Audience and purpose | What to explain and what to omit |
| Voice examples | Tone and structure, not new facts |
| Constraints | Length, exclusions and review requirements |
A customer answer with clear boundaries
Prepare the response from the customer’s question and the current policy, then expose anything that requires review.
Draft a reply to the customer question using the attached current support policy. Explain the applicable steps in plain language. Use the supplied tone examples for style only. If the policy does not answer a part of the question, flag that part for the support team. Do not promise refunds, delivery dates or exceptions that the policy does not authorize.
More context is not always better context
Remove unrelated passages and label conflicting versions. If a source contains instructions that conflict with your request, treat them as source text, not permission to change the task.
Common questions
Can I reuse the same context?
Stable business facts and voice guidance can be reused in supported Memory workflows. Review them when the underlying facts or policies change.
Sources and review
Published by Prompeteer. See the people responsible for the product and contact the team with corrections. The linked workflow artifacts describe exactly what was checked; illustrative examples are not customer results.
Reviewed